- The importance of communication
- What is your main communication style?
- Intercultural communication
- Theories related to intercultural communication
- What does INTERCULTURAL COMPETENCES mean?
- How to develop intercultural competences?
- Cultural adaptation phases
- Time to learn some important phrases!
- External resources
What is your main communication style?
Passive communication is when the person does not share his/her wants, needs, desires, and opinions. Instead he/she tends to prioritise those of the others, even at her/his own expense. The person who adopts a passive style has the main goal of avoiding conflict, thus not expressing his/her opinions and ideas. This communication style is characterised by the difficulty of saying ‘No!’ due to the need to feel approved and accepted by all the people he/she talks with. A person whose main style is passive communication basically depends on the judgement of the others.
Aggressive communication is when person acts to meet his/her own needs only. It is when a person thinks and shows that he/she is always right and accuses others of guilt and responsibility. The rights of the others don’t matter! The person who adopts this behaviour does not place himself/herself in the perspective of others; he/she does not ask himself/herself what the other’s reasons, thoughts, desires might be. Only his/her own rights exist and are valuable for him/her. This communication style is characterised by: no flexibility, rigid communication and when a person focuses only on oneself.
Assertive communication is a form of communication that emphasises the importance of both peoples’ needs. While using an assertive style of communication, a person stands up for his/her needs, thoughts and feelings, but is also listening and respecting those of the person who he/she is talking with. The willingness of compromise is at the centre of the conversation. Assertive style helps people to: adopt the appropriate relations according to the specific context; to recognise the importance of the others’ opinions and needs. ‘I’m important, but so are you!’ This form of communication is characterised by honesty, compromise and direct approach.